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• Customer service and  order processing

 This division ensures that each order is track-ed closely so that the order status can be reported to customers at all times to ensure timely delivery

 

• Quality

Our continuous search for customer satisfaction is supported by a quality-control system that makes it possible to ensure that tolerances, dimensions and special specifications are adhered to at every stage.

 

The company has obtained the

ISO 9001 - version 2008 certificate,

as well as the DIN EN ISO 3834-2

welding standard.

 

The continuous improvement of our

products and services is key to

the policy of the company.

 

We work very closely with the customer

in order to maximize customer

satisfaction and we are inviting you to

scrutinize the entire “supply chain” from order to payment with us

in order to detect points of attention and improvement.

 

Internal and external audits of our policies and way of operating allow us to stay on track always and follow up and implement points of improvement.

 

• Service

 For our customers we offer a stocking service

 to ensure rapid delivery when the need arises.

 Our ultimate goal is to become your partner and not only your supplier.

 

 

Metaalwerken De Cock n.v.    Drevendaal 12    B-2860 Sint-Katelijne-Waver    Belgium    Tel. +32 15 31 40 03     Fax +32 15 31 18 02     info@metalworksdc.be