• Customer service and order processing
This division ensures that each order is track-ed closely so that the order status can be reported to customers at all times to ensure timely delivery
Our continuous search for customer satisfaction is supported by a quality-control system that makes it possible to ensure that tolerances, dimensions and special specifications are adhered to at every stage.
The company has obtained the
ISO 9001 - version 2008 certificate,
as well as the DIN EN ISO 3834-2
The continuous improvement of our
products and services is key to
the policy of the company.
We work very closely with the customer
in order to maximize customer
satisfaction and we are inviting you to
scrutinize the entire “supply chain” from order to payment with us
in order to detect points of attention and improvement.
Internal and external audits of our policies and way of operating allow us to stay on track always and follow up and implement points of improvement.
For our customers we offer a stocking service
to ensure rapid delivery when the need arises.
Our ultimate goal is to become your partner and not only your supplier.
Metaalwerken De Cock n.v. Drevendaal 12 B-2860 Sint-Katelijne-Waver Belgium Tel. +32 15 31 40 03 Fax +32 15 31 18 02 firstname.lastname@example.org